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Customer Service Inquiries

At Ice Cold Air ® Discount Auto Repair, we believe our customers are our most valuable asset. Your feedback is a critical part of our continuing efforts to provide the highest quality of service at the best price. We welcome your comments and suggestions regarding your experience. Thank you for taking the time to help us improve the level of service you receive. We highly appreciate your feedback as it will assist us in our continued efforts to meet or exceed your expectations.

Note: Please understand that this Customer Service Forum has been established solely to help facilitate communication, and that each Ice Cold Air ® Discount Auto Repair Franchise is independently owned and operated. Customer complaints or feedback concerning specific locations are forwarded to the Franchise owner. If you have not already done so, please attempt to resolve any issues with the franchise location directly prior to completing this form.

Ice Cold Air ® Discount Auto Repair locations are individually owned and operated franchises, and only the location can offer accurate service estimates or a guaranteed list of services. Please contact your local Ice Cold Air ® location to request a quote or inquire about specific services.

Franchise Inquiries

Interested in finding out more information on how you can become an Ice Cold Air ® Discount Auto Repair franchisee? We want hear from you! Please complete the below form and a representative will contact you within 48 hours.

If you prefer, Franchise Inquirers may call (800) 838-2653 and leave a message on our automated system and we will call you back. We look forward to hearing from you!

    Reason for Inquiry (required):

    Your Name (required):

    Address (required):

    City (required):

    State (required):

    Zipcode (required):

    Phone (required):

    Best Time to Call:

    Your Email (required):

    Customer Service Inquiries: Please complete the additional below information so that we may assist you.

    Address of the location you received service?

    Date of Service

    Invoice# or Estimate#

    Vehicle Year

    Vehicle Make

    Vehicle Model


    Franchise Inquiries: Please complete the additional below information with your submission.

    Are you currently employed or been employed at an Ice Cold Air ® Location

    If so, which location?

    Have you owned a business in the past (not required)?

    Please provide comments on how you learned about Ice Cold Air ® and why this opportunity interests you.